Refund Policy

Mersi Cosmetics is a customer-centric company.
Our relationship with you is important to us. We will always strive to make sure you’re satisfied.


If the product you purchased is damaged or defective, we’ll exchange it out for you. The shipping costs are on us.


If you’re unsatisfied for any reason, we will honor return requests within 30 days of your purchase date.



Refunds are processed to your original payment method as soon as we receive the item being returned.

If you have any questions please feel free to contact us at